Escape of Water Claims Support

Richard Barnes • October 26, 2025

Escape of Water Claims

Water Leak in house, pipe, bucket, sponge

Escape of Water Insurance Claims: A Comprehensive Guide from Veritas Surveying


Introduction: Why Escape of Water Claims Matter

Escape of water is one of the most common causes of property damage across the UK. Whether it’s a burst pipe, leaking appliance, or faulty plumbing, the consequences can be severe — affecting homeowners, landlords, and commercial property owners alike.


At Veritas Surveying, we specialise in supporting clients, insurers and solicitors throughout the North West with escape of water claims, whether it's a retrospective review for a CPR Part 35 Expert Report or project management and quantity surveying service to manage the reinstatement process. Our chartered surveyors in Cheshire and Greater Manchester provide independent assessments, detailed reports, and professional guidance to ensure fair outcomes and efficient repairs.


What Is an Escape of Water Claim?

An escape of water claim refers to damage caused by water leaking from a fixed installation within a property. This includes:

  • Central heating systems
  • Water tanks and cylinders
  • Internal plumbing and pipework
  • Dishwashers, washing machines, and other appliances
  • Bathrooms and kitchens (e.g. leaking showers, sinks, or toilets)


Common Causes of Escape of Water

  • Burst or frozen pipes
  • Poor workmanship or DIY plumbing
  • Failed seals or joints
  • Blocked drains or overflows
  • Accidental damage during renovations


Signs of Water Damage to Watch For

  • Damp patches on walls or ceilings
  • Peeling paint or wallpaper
  • Musty odours or mould growth
  • Warped flooring or skirting boards
  • Unexplained increase in water bills


How Veritas Surveying Supports Escape of Water Claims

As independent chartered surveyors operating across Cheshire and Manchester, our role is to provide impartial, expert support throughout the claims process. Here's how we help:

  1. Initial Damage Assessment: Thorough inspection to identify the source and extent of damage.
  2. Causation Analysis: Determining whether the damage is due to wear and tear, accidental damage, or negligence.
  3. Cost Estimation: Accurate reinstatement costs for repairs.
  4. Reporting: Detailed reports for insurers, loss adjusters, or solicitors.
  5. Project Management: Oversight of remedial works. Learn more about our project management services.


Case Study: Residential Claim in Cheshire

A homeowner in Altrincham, Cheshire experienced a significant escape of water due to a failed joint in the upstairs bathroom. The leak affected multiple rooms, including the kitchen ceiling and timber flooring. Veritas Surveying was appointed to assess the damage, provide reinstatement costs, and manage the repairs. The claim was resolved efficiently with full coverage.


Challenges in Escape of Water Claims

  • Hidden damage (e.g. rot, mould, structural weakening)
  • Disputes over liability or policy wording
  • Delays in drying and reinstatement
  • Secondary issues like electrical faults or infestation


Tips for Preventing Escape of Water

  • Insulate pipes before winter
  • Check seals and joints regularly
  • Know where your stopcock is
  • Monitor water bills for unexpected increases
  • Regularly inspect pipework and check for leaks and signs of leaks.


Why Choose Veritas Surveying in Cheshire & Manchester?

  • RICS-accredited surveyors
  • Independent and impartial reporting
  • Fast response times across Greater Manchester and Cheshire
  • Trusted by insurers, loss adjusters, and property owners
  • Transparent pricing and professional service

Explore our full range of property surveying services.


Contact Us

If you’re dealing with an escape of water claim — or want expert advice on preventing one — get in touch with Veritas Surveying today.

Call us: 0161 298 1003
Email
: [email protected]
Visit
www.veritassurveying.co.uk/contact


By Richard Barnes October 26, 2025
Learn how Veritas Surveying supports flood damage insurance claims across Cheshire and Manchester, with expert witness services for insurers and solicitors
Manchester Construction Boom
By Stuart Walton September 9, 2025
Explore Manchester’s booming construction industry, major projects, and urban regeneration shaping the future of this Northern Powerhouse.
By Richard Barnes May 25, 2025
Construction Expert Insights  Unlocking the Role of an Expert Witness in Construction Disputes: A Trusted Advisor's Guide